Privacy Policy

1. Information We Collect

When you use our contact form, we collect the following personal information:

• Name — to identify you and personalise our response.
• Email address — to reply to your enquiry.
• Phone number (optional) — for follow-up calls if you request one.
• Company name (optional) — to understand the context of your project.
• Project type and message — to route your enquiry to the right team member.

We also automatically collect your IP address when the contact form is submitted. This is used solely for rate-limiting and abuse prevention. We do not use analytics, tracking pixels, or advertising cookies on our website.

2. How We Use Your Information

• To respond to your enquiry and provide the services you request.
• To communicate with you about your project or service engagement.
• To protect our contact form from spam and abuse via IP-based rate limiting.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Store Your Information

Submissions are stored in a CSV file on our server and delivered by email to info@round24consult.com. We do not use a database. Access to the CSV file is restricted by server configuration so it cannot be downloaded via the web.

4. Email Communications

We send email only in direct response to your enquiry. We do not send newsletters, marketing emails, or any bulk correspondence. There is no email subscription feature on our website.

5. Cookies and Tracking

We do not use cookies, Google Analytics, advertising networks, or remarketing services on our website. The only automated data collection is the IP-based rate limiting described above.

6. Third-Party Services

Our website does not integrate with social media login providers, payment processors, advertising platforms, or third-party analytics tools. Our contact form does not use Google reCAPTCHA; instead, we use a honeypot field and rate limiting to prevent automated spam.

7. Data Retention

We retain contact form submissions for as long as reasonably necessary to provide our services and respond to enquiries. You may request deletion of your personal data at any time by emailing info@round24consult.com.

8. Your Rights Under GDPR

If you are located in the European Economic Area, you have the following rights:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct inaccurate information.
• Right to erasure — you can request that we delete your personal data.
• Right to restrict processing — you can ask us to limit how we use your data.
• Right to data portability — you can request your data in a machine-readable format.
• Right to object — you can object to processing based on legitimate interests.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at info@round24consult.com. We will respond within 30 days.

You also have the right to lodge a complaint with a supervisory authority in the EU member state where you live or work.

9. Children's Privacy

Our services are directed at businesses and organisations. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

10. Security

We implement reasonable technical and organisational measures to protect your personal information, including HTTPS encryption on our website and server-level access controls on stored data. However, no method of electronic transmission or storage is completely secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date at the top of this page when changes are made. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, you can reach us at:

• Email: info@round24consult.com
• Visit: round24consult.com/contact